Get seen locally

Google Business Profile Management

Make a stronger first impression. Get more local customers. We’ll manage your Google Business Profile so it works harder for you.

First impressions count

Get Noticed Locally With GBP Management

When someone nearby searches for a local business, where do they go? More often than not, that’s Google!

But just having a Google Business Profile (formerly Google My Business) isn’t enough anymore. These days, your profile needs to be kept up to date, actively managed, and fully optimised if you want to show up when it matters.

That takes time, and consistency. So while you focus on running your business, we can take care of your profile, making sure it’s working in the background to attract new customers and build trust.

We’ve helped cafés, roofers, estate agents, and dozens of other local businesses improve their visibility and get more genuine leads through good Google profile management.

Be visible on the map

Stand Out Where It Matters Most

Google often shows a special map section at the very top of the results. It’s called the “Local Pack”, and it highlights a handful of businesses in your area, complete with reviews, contact info, and directions.

It’s an important space, and it’s where most people click first. Imagine someone searches for “barbers near me” or “plumber in London.” Google displays a map with all the highly rated local businesses pinned to it. This also shows useful info like your star rating, business hours, phone number, and a link to your website.

This makes it so incredibly easy for someone to choose your business, all without having to scroll through pages and pages of search results.

So whether they’re searching on their phone while out and about, browsing on their laptop at home, or trying to find someone quickly in an emergency, your Google Business Profile helps them find you when it matters.

Your 24/7 marketing tool

Make The Right First Impression

We focus on turning your Google Business Profile into a powerful marketing tool that puts your business in front of more people. Your Google Business Profile is quite often the first impression customers get of your business.

We make sure that impression counts by keeping your profile fresh, engaging, and working hard for your business all day.

Our Google Business Profile Management service includes:

Full setup (if you don’t have a profile yet)
Ongoing optimisation for visibility
Photo and video uploads
Review strategy & management
2-4 posts per month (offers, updates, events)
Removing spam/fake listings or reviews
General upkeep and info updates
Call, direction and website click tracking
Monthly reports with key insights

Clearer Local
Visibility

Better Customer
Experience

Consistent Profile
Upkeep

Understanding Google

Get Found in the Local Map Pack

When someone searches for a local business, Google doesn’t just display random results. It carefully analyses various signals about businesses in the area to determine which ones are most relevant to show using three primary ranking factors.

Proximity

How far your business is from the person searching matters. Your ranking can change depending on where potential customers are located or which area they’re searching in.

Relevance

This is how well your business matches what someone is searching for. A complete and detailed Google Business Profile helps Google understand your business better and match you with relevant searches.

Prominence

This shows how well-known and trusted your business is online and offline. Google considers your reviews, online presence, and overall reputation to determine your prominence in search results.

How Does Your
Google Profile Perform?

Take our 2-minute test to discover if your business is missing out on local customers and uncover the simple changes that could transform your local visibility.

Who's it for

Who Benefits From a Google Business Profile?

Wondering if a Google Business Profile is right for you? This powerful tool helps local businesses of all types connect with customers right when they’re searching.

Single-Location Businesses

If you run a shop, café, salon, or office that customers visit, a solid Google profile helps them find you and know what to expect – from opening hours, photos, reviews, the lot.

Multi-Location Businesses

Got more than one branch? We keep everything consistent while tailoring each profile to its local area. That way, every location shows up well and feels connected.

Service Area Businesses

If you travel to your customers – think plumber, cleaner, or electrician – your profile can still show up in local searches. We help you make the most of that.

Our local visibility roadmap

How Our GBP Management Service Works

We fine-tune your profile, keep it active, and make sure it shows up when locals are searching, so you’re not just online, you’re easy to find.

Step 1: Audit & Strategy

We start by reviewing your current profile (or creating a new one), identifying what’s missing, what’s working, and where the best quick wins are. We also look at your competitors and who you want to reach.

Step 2: Full Optimisation

We make sure everything is accurate, compelling, and complete. This includes business categories, hours, services, photos, and more. We’ll write a strong business description and highlight what makes you stand out.

Step 3: Regular Updates

Profiles that are kept active tend to rank better. We post updates 2–4 times a month, create offers, behind-the-scenes content, seasonal info, and key business updates, to keep things fresh and relevant.

Step 4: Review Management

We help you stay on top of reviews - replying to reviews consistently, managing your reputation, and encouraging more reviews from satisfied customers.

Step 5: Monthly Reporting

Each month, you’ll get a simple report showing how your profile is performing: how many people saw it, clicked to call, asked for directions, or visited your site.

Step 6: Ongoing Optimisation

Google is always changing. We keep your profile updated, make seasonal adjustments, and tweak our strategy based on what’s working, so your listing keeps improving over time.

Beyond Google listings

Business Citation Management

It’s not just your Google listing that matters. Your business details also appear across dozens of other websites, and if those details don’t match, it can hurt your visibility.

As part of our service, we audit and clean up your business listings (a.k.a. citations) across major directories and relevant industry sites. We make sure your Name, Address, and Phone number (NAP) are consistent everywhere, which helps with both search rankings and customer trust.

Be seen. Be trusted

Google Local Services Ads Management

Google’s Local Services Ads are a special kind of listing that show up above everything else in search results – including regular ads. These are marked with a “Google Guaranteed” badge that tells customers you’re verified and trustworthy.

They’re built specifically for service-based businesses, like locksmiths, electricians, builders, or cleaners.

You don’t pay for clicks – you only pay when a customer calls or messages you directly through the ad.

Why They're Worth It:

FAQ

Frequently Asked GBP Management Questions

We have answered the most commonly asked questions by our clients, but if you need more assistance feel free to contact us.

I don’t have a Google Business Profile. Can you still help?

Yes, absolutely. A lot of businesses we work with don’t have one set up yet, or started it but never finished. We’ll sort the whole thing out, from setting it up properly, getting it verified, and making sure it actually does something useful for your business. It’s not just a box to tick, it can make a real difference in helping locals find you.

Do I still get to control my profile if you’re managing it?

Indeed, you’re still in charge. We’re not locking you out of anything. You’ll always have full access, and we’ll just be the ones keeping things tidy, up to date, and active. Think of it like giving someone a spare key, you’re still the owner.

How soon will I notice a difference?

Some people see more views and calls within a few weeks, especially if their profile was a bit neglected. For others, it takes a couple of months. It’s like planting something – you don’t get fruit the next day, but if you water it regularly, you’ll see real growth.

What if I’ve got more than one location?

That’s fine. We treat each one like its own thing. That’s because someone searching in one part of town isn’t the same as someone in another. But we’ll make sure your branding stays consistent so it all still feels like you.

Do you deal with other listings, like Yelp or Yell?

Yes. Google’s important, but it’s not the only place people find you. We’ll check all the main directories and make sure your info matches – name, address, phone number and so on. It’s boring work, but it matters. We’ve seen customers get confused because they called an old number they found on some random listing site.

Can I still send you photos or updates?

Please do. We love it when business owners send in photos of new stock, team members, events, or recently completed projects. You know your business better than anyone – we just help make sure it’s showing up the way you want it to online.

Can you come by and take photos of the place?

Yes. We can swing by and take some decent photos of your office, your team, or whatever you’d like to highlight. Shops change, stock changes, people change. It helps to keep your profile looking like what’s actually happening right now, not five years ago.

Will I get reports on how it’s going?

Yes, but we keep it simple. You’ll get a monthly summary showing how many people found your profile, clicked to call, asked for directions, or visited your website. No fancy dashboards or confusing charts, just useful info you can actually act on.

What if I change my hours or need to close for a few days?

Just drop us a message. We can update your hours, add a closure notice, or post an announcement, whatever you need. One shop we work with updates theirs every time the school holidays roll around, and it saves them a load of customer confusion.

What do you need from me to get started?

Not much. We’ll ask for your hours, a description of what you do, your service areas, and any photos you’ve already got. If you already have a Google profile, we’ll request access. If not, we’ll build one from scratch. We try to keep things as easy as possible on your end.

Can this get me to number one on Google?

It might, especially if there’s not loads of competition in your area. But if you’re in a busy industry, such as plumbing in London, you’ll probably need more than just a well-run profile. That said, we’ve seen plenty of businesses move up just by staying active and doing the basics properly. Even if you’re not number one, being the business with fresh photos, recent reviews, and correct info often makes the difference.

Google Business Profile Management

Get Noticed Locally With GBP Management